Frequently Asked Questions
Running a small business comes with a lot of moving parts, and it’s common to feel unsure about what your website needs to support your goals. This Frequently Asked Questions (FAQ) page brings together answers to the most common questions I hear from clients about website design, website reviews, strategy sessions, and ongoing maintenance. Whether you’re a service-based business in Akron or working with me from across the country, these insights will help you understand your options and choose the right next step for your website and marketing.
What types of businesses do you work with?
We partner with service-based small businesses, counselors, coaches, creative professionals, and local and non-profit organizations. Most of my clients want a website that reflects their work, supports their business goals, and feels manageable over time.
Do I need a brand-new website, or can you update what I have?
Sometimes a full redesign is the best next step, but not always. If you’re unsure, my Website Review will help you understand what’s working, what’s not, and where your best opportunities are. You’ll leave with a clear plan you can act on.
What’s included in a Website Review?
A personalized walkthrough video, a detailed action plan, recommendations to improve SEO, content, design, and user experience, plus a list of next steps. It’s designed to help you see your website the way your customers do.
How long does a custom website project take?
Most website projects take 4 to 8 weeks, depending on the size, number of revisions, and how quickly content is ready. I’ll guide you through each step so nothing feels overwhelming or unclear.
Do you offer ongoing website maintenance?
Yes. Our Maintenance & Care plans include hosting, updates, security, and one hour of support each month for edits or questions. It’s ideal for busy business owners who want peace of mind knowing their site is cared for.
Do you help with SEO?
Yes. I offer SEO guidance through Website Reviews, Strategy Sessions, and Growth & Strategy plans. My goal is to help you connect with the right audience and build a website that supports long-term visibility.
What platforms do you work with?
I primarily build with WordPress and Divi, but I also support clients on Shopify, Squarespace, Wix, and other platforms through strategy, updates, and audits.
What are Strategy Sessions, and who are they for?
Strategy Reset and Strategy Intensive sessions help you get unstuck, make decisions, and move forward with clarity. We focus on your top priorities and create a plan that feels doable and aligned with your business goals. These sessions are great for new and existing businesses that need a fresh look at their marketing.
Do you work with businesses outside Ohio?
Absolutely. While I love serving Akron and Northeast Ohio, I work with clients across the country, from coast to coast!
Do you offer support outside of full website projects?
Yes. In addition to full website design, I offer hourly support for updates, troubleshooting, small improvements, and other website needs. This is a great option for businesses that don’t need a full project but want a trusted partner to keep things running smoothly or make targeted changes.
How do I get started?
You can schedule a free consultation to talk through your needs. You can also directly book a Website Review to learn your challenges and opportunities for your current website. Strategy Sessions are available for direct booking for anyone looking for marketing direction.
These options give you a clear picture of what comes next and how I can support you.